Straw Pet Sombrero Hat with Pom-Poms

All orders are carefully processed and shipped from our store in Berwyn, Illinois.

• Order Cut-Off: 3:00 PM CST (Monday – Friday)
• Processing Time: 1–2 Business Days (Monday – Friday)
• Transit Time: 3–5 Business Days (Monday – Friday)
• Total Estimated Delivery: 4–7 Business Days
• Shipping Cost: Free Standard Shipping on all orders across the United States ($0.00)
• Order Tracking: Tracking details are emailed automatically once your order ships.

Have questions about shipping or delivery? Read our full Shipping Policy.

We want you and your pet to love every purchase. If you are not completely satisfied, our return process is simple and fair.

• 30-Day Returns: Eligible items can be returned within 30 days of delivery.
• Return Condition: Items must be unused, unworn, in original condition with tags and original packaging intact.
• Restocking Fee: $0.00 (No restocking fees apply).
• Return Shipping: Free prepaid return shipping label for damaged, defective, or incorrect items. Customers are responsible for return shipping costs for mind-change or size-change returns.
• Refund Processing: Approved refunds are credited back to your original payment method within 3–5 business days after inspection.
• Exchanges & Replacement: We do not offer direct exchanges. For damaged or defective items, we provide immediate free replacements.

Need help with a return or refund? Read our full Return & Refund Policy.