About Us
Welcome to Pocha Pets Boutique, a pet boutique serving pet owners from our location in Berwyn, Illinois. We offer a selection of pet products and accessories chosen to make everyday shopping for pets simple, convenient, and enjoyable.
About Pocha Pets Boutique
Founded in 2021 as a physical store, Pocha Pets Boutique was created by Cynthia (Founder & Owner) alongside business partner Jessica, who both share a deep passion for pets and curating the best everyday accessories for them. Our boutique was built with a focus on providing pet owners with products they can easily browse and purchase through our online store. We aim to make the shopping experience clear, straightforward, and customer-friendly from product discovery through checkout.
Our online store allows customers to explore available products, review product information, compare options, and place orders through our website.
What We Offer
We provide a curated selection of pet clothing, harnesses, footwear, and fun accessories available through our store. Product availability, specifications, pricing, and other details are presented on the respective product pages and during checkout.
Because our product selection may change over time, we encourage customers to review the individual product page for the most current information before placing an order.
Our Approach to Customer Service
We believe that a good shopping experience starts with clear information and accessible customer support. Our goal is to provide accurate product information, straightforward store policies, and helpful assistance when customers have questions about products, orders, payments, or checkout.
If you need assistance with an existing order or have a question before making a purchase, our team is available through the contact information provided below.
Our Local Presence
Pocha Pets Boutique operates from:
Pocha Pets Boutique
6931 W Roosevelt Rd
Berwyn, IL 60402
United States
Our local presence is an important part of who we are, while our online store allows customers to conveniently browse and shop for available products.
Our Commitment to a Clear Shopping Experience
We strive to keep our website information, product details, pricing, payment options, and store policies clear and consistent. Our customers should be able to understand what they are purchasing and what to expect throughout the ordering process.
We also encourage customers to review our Shipping Policy, Refund Policy, Payment Policy, Privacy Policy, and Terms of Service for additional information about shopping with Pocha Pets Boutique.
Contact Us
If you have questions about our products, your order, or our store, please contact us using the information below.
Pocha Pets Boutique
Address: 6931 W Roosevelt Rd, Berwyn, IL 60402, United States
Phone: (708) 378-7003
Email: support@pochapetsboutique.com
Business Hours:
- Monday-Saturday: 10:00 AM – 06:00 PM Central Time (CT)
- Sunday: Closed
Thank you for visiting Pocha Pets Boutique. We appreciate the opportunity to serve you and help make shopping for your pets a simple and convenient experience.